FAQ
Registration and Identity Verification
To sign up please click ‘Join us’ button at the top of the page and complete the required fields including your username and password.
No. Each Betjee user can only have one account registered in their name.
Betjee only accepts signups from individual residing in Pakistan.
Yes. Please contact our Customer Service to assist you with your account verification.
We require a photographic ID for identify verification. Acceptable forms of documents are listed below:
- Passport
- Driver’s license (Front and Back)
- National ID card (Front and Back)
If we don’t not receive the verification documents in a timely manner, Betjee reserves the right to suspend accounts and hold any funds, until the appropriate documents have been submitted.
Click on the Forgotten Password link in the Login section at the top of the page. You may request for a password reset link to be sent to your registered e-mail address.
If you have forgotten your username please contact our Customer Service.
Passwords can be changed by clicking on Account Settings and then “Change Password”. Password have to be at least 6 characters.
Account Security
All customer funds are securely held in fully segregated accounts.
Betjee uses a protocol called SSL (Secure Sockets Layer), created for transmitting private documents via Internet. We use the very latest secure server tools and equipment to ensure members’ details remain completely confidential.
Yes. All sensitive data transmitted between your computer and Betjee is securely passed over the internet using strong encryption. All sensitive data is sent using a secure http channel.
General FAQs
To ‘back’ a selection in a market is to place a bet for something to happen. This is like a bet that you would place with a traditional bookie. For instance, ‘backing’ Pakistan is placing a bet for Pakistan to win in the specific event.
To ‘lay’ a selection in a market is to place a bet for something not to happen, or in other words, bet against something happening. For instance, ‘laying’ Inida is placing a bet for them not to win in the specific event.
The time delay on live betting markets on Betjee ranges from 1-10 seconds. This delay is in place to protect customers who are betting in the market.
For a bet to be matched, other customer with an opposing opinion must match against your bet. Unmatched bet is where there is no customer willing to match against your bet. Unmatched bets will remain in the market until they get matched or until you decide to cancel them or the market closes.
Market exposure is the amount of money set aside from your balance to cover your current matched and unmatched bets. The available funds are the amount you currently have available to bet and is calculated by subtracting your current exposure from your balance.
When you are betting against another customer, matched bets cannot be cancelled by Betjee. Unmatched bets can be cancelled at any time by opening your bet slip and selecting the cancel option.
Technical Help
Betjee is compatible on all browsers across all operating systems.
Please check your internet connection or contact our Customer Service for assistance.
In the unlikely event if Betjee site is down, all matched bet shall still remain active. New bet request will only be accepted once the site is running.
Funding
Login to your Betjee account and click “deposit” at the top right of our website.
No. All deposits must be made by of the owner of the Betjee account using payment methods registered in the account owners own name.
If your account has been funded from a source not owned/registered to you. Please contact Betjee support immediately. This is a 3rd party funding and is strictly prohibited. Any funds deposited by a 3rd party must be returned to their source, specifically the payment account they came from.
Withdrawal requests can be submitted by clicking on your username on the top right of Betjee and selecting withdraw on the slide-out menu.
Please make sure that your Phone number and email address is verified before you request for withdrawal. This will make the withdrawal processing smoother.
All withdrawals requests are handled, at most, within 6 hours of receiving your request. We aim to handle all withdrawal requests as quickly as possible.
We can cancel your request prior to processing. Please contact Betjee Customer Support on live chat or by email via betjeeaffiliate285@gmail.com
Please do keep in mind that cancellation may not be possible if the transaction has already been handled by our payment team.
Yes, you can. Please provide your bank account details at the time of withdrawal request.
If this is case for you please contact us via live chat or betjeeaffiliate285@gmail.com
Yes. If you need assistance with the feature please feel free to contact us via live chat or betjeeaffiliate285@gmail.com
Yes, for the most part, withdrawals from your Betjee account are free.
Registration and Identity Verification
You just have to fill up the sign up form and wait for the approval of your application.
Click the 3 lines on the upper left of your account then click the Material. You will see all the links you have, but if you want a new link just click create. Then you can create your own link.
Account Security
As an affiliate, you are not allowed to play or place wagers using an Affiliate account. If you want to play you have to register and use your player account to be able to play or place wagers.
As an affiliate, you are not allowed to have a multiple account.
Please contact our Customer Service.
General FAQs
Betjee Affiliate is a partnership program that allows you to get a commission on every player you invite to play on the Betjee website.
No, our Betjee Affiliate partnership program is 100% Free.
A wagering/turnover requirement is the number of times that a player must play through the sum of deposit made and issued bonus, to be able to withdraw the winnings.
As a Betjee Affiliates, you are responsible for promoting Betjee website, banners, tracking e-mails other communications and Invite them to try our website.
Technical Help
Betjee is compatible on all browsers across all operating systems.
Please check your internet connection or contact our Customer Service for assistance.
In the unlikely event if Betjee site is down, all matched bet shall still remain active. New bet request will only be accepted once the site is running.
Funding
Our affiliates can earn up to 55% commission.
Our website provides online stats available for you 24hrs a day, 7 days a week. All you have to do is to just Log in with your affiliate username and password in our affiliate website and see how much you already earned and see other relevant stats.
Your commission percentage is based on the net loss of players and the number of active players.
Monthly Commissions: Affiliates receive their commission by the 1st day of each month, but no later than the 10th.
Weekly Commissions: Commissions are released on the Wednesday following the week of performance.
Please see the table below.
You must have a minimum of 2 active players to get your commission. You cannot get your commission if your active player is below 2.
